Comdata Turkey as an R&D center, we develop with Python, .Net 6 and Core and Java programming languages. We use technologies such as .net 6, blazor, MVC, C# PostgreSQL, MS SQL, MongoDB, Mysql on scalable systems such as docker and kubernetes.
Comdata Turkey as an R&D center, we develop with Python, .Net 6 and Core and Java programming languages. We use technologies such as .net 6, blazor, MVC, C# PostgreSQL, MS SQL, MongoDB, Mysql on scalable systems such as docker and kubernetes.
Comdata Turkey provides products and services to its customers using the most up-to-date technologies. Comdata, which started its R&D studies as of January 2020, completed 8 different projects, conveyed these products in 6 conferences, and published 2 articles. The R&D center, which has more than 50 employees, continues to develop innovative products with 2 different universities. In this context, an innovative product can be produced together with the stakeholder and R&D center employees. Since we have a wide range of customers, our sales side is quite strong. Besides that, we have experience with finance, automotive, insurance, logistics, and more sectors. As IT, we develop with Python, .Net 6, and Core and Java programming languages. We have teammates with 10 to 15 years of experience who are talented and dynamic in our team. The main scope of the team is trying to use new technologies in Comdata with .net 6, blazor, MVC, C#. As architecture, we prefer to use scalable systems such as docker and Kubernetes. For the DB department, we have experience with PostgreSQL, MS SQL, MongoDB, Mysql.
- B1 Voice Services
- B12 Smart enterprise / transport related services and applications
- B16 eLearning / digital school related services and applications
- B20 Business related services and applications (incl. ePayment)
- B6 Cloud Services
- C8 Artificial Intelligence
- D3 Cloud-related
Contact
Company: COMDATA TEKNOLOJİ VE MÜŞTERİ HİZMETLERİ A.Ş.
Type of Organisation: Industry
Country: Turkey
Web: https://www.comdatagroup.com/
Telephone: +905498134879
Brief description of my Organisation
Comdata Group serves in the BPO sector with over 50,000 employees in more than 30 languages in more than 20 countries. With the services and services we provide, it has reached a revenue of 1 billion euros.
Comdata Turkey Incorporated Company is a private legal entity based in Turkey which provides services in the Call Center sector, but it develops technological and innovative ideas within the scope of R&D projects with universities in line with the demands of the customers. Comdata Turkey provides products and services to its customers using the most up-to-date technologies. In this context, an innovative product can be produced together with the stakeholder and R&D center employees. Since we have a wide range of customers, our sales side is quite strong. Besides that, we have experience with finance, automotive, insurance, logistics, and more sectors.
Some of our R&D projects:
Smart Knowledge Base: Smartbase is an application to increase knowledge of the operation by using high technology in it.
C-Board: Providing insights for workforce management by analyzing big data relating to past call traffic, and with our call prediction software – C Board – making shift planning processes more efficient and reducing operational costs.
C-Archive: Digitalizing the data and providing it in any format. C-Archive is an enterprise content management application.
C-Scripter: Providing less IT effort and more independent operation by using a technological script for the customer representative. Operation managers can develop their own scripts by drag-drop menus.
C-Connect: C-Connect is a CTI application to give service to the end customers. C-Connect can integrate with 3rd party products such as CRM, Chat, and Knowledge base to give more successful service to the customers.
C-Call Assistant: A call assistant is a tool to handle the incoming calls during peak times or non-working times for the operations. It takes voicemails, callback requests and catches the abandoned calls
C-CCM: With the CCM Complaint Management application, it is aimed to follow up on the complaints, demands, suggestions, and acknowledgments of Comdata customers and employees through a single platform.
